FAQ

FAQ

Q1: What is your return policy?
A1: We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return unworn and unwashed items within 30 days for a full refund or exchange.

Q2: How do I know my size?
A2: We provide a comprehensive sizing guide on our website. You can measure yourself and compare it with our size chart to find your perfect fit. If you need further assistance, feel free to contact our customer service.

Q3: Do you offer international shipping?
A3: Yes, we ship to many countries around the world. Please check our shipping policy for more details on shipping times and costs.

Q4: Are your products true to size?
A4: Most of our products are true to size, but sizes can vary between different brands. We always recommend checking the specific size chart provided for each item.

Q5: Can I change or cancel my order after placing it?
A5: Yes, you can change or cancel your order within 24 hours of placing it. After that, we may have already processed your order for shipping.

Q6: What payment methods do you accept?
A6: We accept major credit cards, PayPal, and other secure payment methods.

Q7: How should I care for my lingerie?
A7: To keep your lingerie looking great, we recommend hand washing in cold water and air drying. Always check the care label for specific instructions.

Q8: Do you sell gift cards?
A8: Yes, we offer electronic gift cards that can be purchased on our website. They make the perfect gift for any occasion!